This document explains how we collect and process your personal data. When you've read this, you should be able to understand how and why we collect your personal data on this website, how long we keep it and your rights with respect to any personal data that we hold.
If you have any questions, or want to exercise your rights under the GDPR, please refer to the email/physical address supplied at the end of this document.
How and why we collect Personal Data
We collect personal data if you fill out the contact form on this website or interact with the Cookie Banner. We can also collect personal data when you email or phone us directly, using an email address/contact number supplied on our website.BB
We provide enquiry forms on the CB & Associates website. Our contact form requests your name, email address and contact number to facilitate communication with you.
When you accept/reject cookies on this site, we keep a log of your IP address.b
We routinely collect and store the IP address of any visitor whose behaviour triggers our Firewall software. We collect this information so that we can detect suspicious activity and if necessary make use of this information to prevent illegal access.bb
Non Personal Data Collection
How long we keep your Personal Data
If you are not a client, we routinely delete all email and personal data collected from Contact forms two years after your last communication with us. If you are a client, this data is held indefinitely. Otherwise we delete data collected via enquiry forms after 2 years. Bear in mind, we may hold your personal data in other systems such Database, Email Campaigns and Accounting software.
If you use the cookie banner to accept/reject cookies, we store your IP address and preference for 1 year.
We retain the IP address of any visitor whose behaviour triggers our Firewall software indefinitely.
Non Personal Data
Who we share your data with
We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the third party is required to fulfil a necessary function - for instance the webhost who routes the data if you fill in forms. They provide us with this service and are not allowed to use your personal data as they are also bound to data protection requirements.
Our Email Campaigns are held on secure servers in the European Union by Zoho who act on our behalf and will not share your data unless they are required to do so by law. To understand more about Zoho's Data Protection policies please refer to: https://www.zoho.com/privacy.html
Other than these necessary functionaries, we will only disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order other statutory requirement.
Your personal data may also be provided to relevant third parties in the case of our business being sold, merged or made insolvent.
Is your Personal Data secure?
Your personal data resides in the EU and is secured using the most up to date and modern technology.
We will never share your personal data with anyone for the purposes of them marketing to you. And we will only market to you if you have explicitly consented for us to do so.
You must be 17 years or older to purchase courses or products from our website. If you are under 17, you must get your parent's or guardian's permission before submitting personal data via enquiry forms on our website.
Your Rights under the General Data Protection Rules (GDPR)
- You have the right to retrieve a copy of your personal data in machine readable format
- You have the right to transfer your data to another provider
- You have the right to request the removal of your data ("right to be forgotten")
- You have the right to request a restriction from processing your data
- You have the right to withdraw your consent to our use of your personal information at any time
- You have the right to have your request dealt in 30 days of receipt
If you wish to exercise your rights please send details of your request along with 2 photocopies of recent bills (or similar) which show your name, your address and a date no later than 3 months from the date you sent your request to:
Or by post to:Office Manager
CB & Associates
Old Lucan Road
Dublin D20 KR60
In case of a dispute you have the right to contact the Data Protection Authority, please see: https://www.dataprotection.ie