Our Mission

We are committed to maintaining excellence, respect and integrity in all aspects of our operations and our professional and business conduct. We strive to reflect the highest ethical standards in our relationships with our valued clients in the provision of our services.

Our Values

In providing our services to you, we value:

  • Meeting the individual needs of our clients
  • The diversity and individuality of people
  • The professionalism of our staff
  • Effective communication and feedback from you
  • Your knowledge and professionalism

What You Can Expect

You can expect a relevant, appropriate and cost-effective service that is delivered promptly and courteously by our highly trained and approachable staff. We do not charge a retainer fee, you only pay for the service you get.

A Culture of Respect and Confidentiality

You can expect a non-judgemental attitude from our staff who will respect your knowledge and opinion and provide you with clear, accurate advice in total confidentiality.

Timely Service and Response

You can expect realistic deadlines that will be adhered to. Your enquiries by phone/email will always be dealt with in less than 1 working day. We provide an after hours service where applicable.