Feedback

Giving Feedback - Setting The Scene

Before you have that feedback conversation you need to do some preparation. The following tips maybe of assistance.

  • Think about what you are going to say and how you are going to say it.
  • Put yourself in the employees shoes – how would you like to hear the feedback
  • Think about your communication style and the employee you are speaking to. For some employees you might need to set the context before giving the feedback
  • Be confident; present the facts,give example/s if you can.
  • Don’t be judgemental or patronising
  • Consider the employee’s point of view/perspective
  • What do you want to hear from the employee at the end of the conversation to ensure that the feedback has been received and understood.

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